Tag: smart locks

Business

Godrej’s Locks & Architectural Solutions Partners with Kaun Banega Crorepati Season 17 as Official Safety Partner

Tanisha Cardozo

Mumbai, August 2025: Locks & Architectural Solutions, a flagship brand under the Godrej Enterprises Group, has reaffirmed its commitment to home safety and technological innovation by partnering once again with India’s most iconic quiz show, Kaun Banega Crorepati (KBC), for Season 17. This marks the second consecutive year of the association, strengthening the brand’s mission to redefine home safety for modern Indian households.

The collaboration brings together two trusted household names — Locks & Architectural Solutions and KBC — both known for their legacy, credibility, and continued relevance in the lives of millions. Hosted by the legendary Mr. Amitabh Bachchan and aired on Sony TV, KBC continues to symbolize knowledge, trust, and aspiration. As the Official Safety Partner for the season, Locks & Architectural Solutions will enjoy prominent on-screen presence, including a unique moment in each episode where Mr. Bachchan will hand over the brand’s latest innovation, the GSL D1 digital lock, to the winner. This gesture is more than symbolic — it represents a promise to protect the aspirations and homes of everyday Indians.

In today’s rapidly evolving world, safety goes beyond physical barriers. With rising awareness about digital and connected living, the need for intelligent home security solutions has never been more crucial. Locks & Architectural Solutions is at the forefront of this transformation, offering a diverse range of smart locks equipped with biometric access, RFID technology, mobile app integration, and more. The GSL D1 range represents the brand’s latest breakthrough, showcasing how technology can blend seamlessly with design and functionality.

Mr. Shyam Motwani, Business Head, Locks & Architectural Solutions, commented, “Kaun Banega Crorepati is a show that embodies trust and empowerment — values that align perfectly with our mission. Through this partnership, we aim to inspire Indian families second time to embrace modern safety solutions that combine Godrej’s legacy of trust with the power of technology showcased through our iconic new product range, GSL D1 integration.”

Locks & Architectural Solutions has consistently set benchmarks in the industry. From launching India’s first ‘Made in India’ digital lock to introducing the world’s first lock with patented dual motion technology, the brand has transformed how safety is perceived — evolving from just a functional product to an integral part of modern living. The recent expansion into architectural fittings and systems further highlights Godrej’s commitment to pioneering innovation and elevating everyday spaces.

This partnership with KBC is more than just brand visibility; it is a movement aimed at sparking conversations around future-ready home security. Viewers are encouraged to interact with the brand on digital platforms, visit stores nationwide, and explore how smart safety solutions can integrate into their homes.

As millions tune in to watch lives change on KBC, Locks & Architectural Solutions ensures that those dreams are protected — with trust, with technology, and with the assurance of a safer tomorrow.

Business

Locks & Architectural Solutions redefines customer experience with the launch of advanced cutting edge Service CRMPoised to deliver an unparalleled service experience to over 200,000 customers annually

allycaralgoa

Mumbai, June 19 2025 – Locks & Architectural Solutions, a business of the Godrej Enterprises Group—one of India’s most trusted organisations—today announced the launch of its Service CRM, a unified, pan-India after-sales service platform designed to transform customer support in the rapidly growing smart home segment. Aligned with the brand’s commitment to premiumisation through superior customer experience, the platform spans 80+ divisions, 200+ service centres, and serves over 2 lakh customers across 6,500+ pin codes, marking a major milestone in customer-centric digital innovation.
As connected living becomes the norm, after-sales service has become a critical differentiator in India’s ₹6,000 crore locks industry. The new Service CRM empowers customers, faster turnaround times, one-touch complaint registration, and full integration with both smart and traditional locking solutions, ensuring convenience, responsiveness, and peace of mind at every touchpoint.


Mr. Shyam Motwani, Business Head, Locks & Architectural Solutions, Godrej Enterprises Group, said, “At Locks & Architectural Solutions, we believe that our responsibility to the customer begins, not ends, at the point of purchase. The Service CRM is a digital-first initiative designed to simplify and strengthen our service experience, making it more intuitive, efficient, and transparent. This is our commitment to ensuring that every home we secure feels supported, always.”
The Service CRM consolidates physical and digital service infrastructure into one intelligent system, enabling proactive engagement, centralized service history, live updates, and quicker resolutions, particularly for smart lock owners. Whether resolving a digital lock query or assisting with traditional hardware, the platform ensures a uniform standard of excellence across India.

Beyond consumer satisfaction, the Service CRM also lays a strategic foundation for long-term brand growth. Locks & Architectural Solutions closed FY25 with revenues exceeding ₹1,000 crore and is now targeting an ambitious revenue milestone of ₹2,500 crore by FY28. The platform is expected to play a key role in achieving this vision by improving service efficiency, boosting customer retention and reinforcing trust.

As one of India’s most established and trusted names in home safety, this move reaffirms the brand’s leadership in not only pioneering smart lock technology, but also in redefining after-sales excellence in an increasingly digital and demanding consumer environment.