Tag: Passenger Support

Travel

IndiGo Announces Refunds and Flexible Changes for Cancelled Flights Amid Service Disruption

Tanisha Cardozo

Written by Tanisha Cardozo || Team Allycaral Travel Desk

IndiGo has announced that it is processing refunds for passengers whose flights were cancelled between 3rd December 2025 and 15th December 2025.

The airline is also providing additional support for travellers whose plans were disrupted during this period by offering a full waiver on change and cancellation requests for bookings valid until 15th December 2025. Passengers are advised to follow the steps provided on the airline’s portal to make changes or cancellations seamlessly.

Refunds will be credited to the original mode of payment and may appear as one or two transactions depending on the processing method. IndiGo expressed sincere apologies for the inconvenience caused and assured passengers that its teams, both on the ground and behind the scenes, are working diligently to restore normal operations and provide timely support to all affected customers.

The airline’s proactive approach reflects its commitment to passenger welfare during unforeseen operational disruptions.

#TravelwithAllycaral 👒

SpiceJet’s Supportive Gesture in the Wake of Pahalgam Tragedy

allycaralgoa

SpiceJet has taken a compassionate stance in response to the recent tragedy in Pahalgam. The airline is providing waivers on rescheduling and cancellations for flights to and from Srinagar until April 30, 2025. This initiative aims to offer flexibility and support to passengers affected by the situation.

Key Details of the Waiver

  • Eligibility: The waiver applies to all bookings made on or before April 22, 2025.
  • Travel Dates: The waiver is valid for travel to and from Srinagar until April 30, 2025.
  • Rescheduling and Cancellation: Passengers can reschedule or cancel their flights without incurring any additional charges.


To minimize passenger inconvenience, SpiceJet is operating an additional flight from Srinagar to Delhi. This extra flight will help alleviate the burden on passengers and provide them with more options.


SpiceJet stands in solidarity with the victims, their families, and all those affected by the tragedy. The airline’s decision to offer waivers and operate additional flights demonstrates its commitment to supporting passengers during challenging times.


SpiceJet’s customer support team is available to assist passengers with rescheduling or cancellations. Passengers can reach out to the team for help with any queries or concerns.
For the latest updates on SpiceJet’s services and any further announcements, passengers can visit the SpiceJet website or follow their social media channels.