An IndiGo pilot apologised to passengers during a delayed flight, empathising with their struggles, sharing his own frustrations, and urging kindness towards ground staff during ongoing travel chaos.
Tag: passenger experience
Goa International Airport, Dabolim to Celebrate ‘Yatri Sewa Diwas 2025’ with Passenger-Centric Initiatives
On 17th September 2025, Goa International Airport, Dabolim, will celebrate ‘Yatri Sewa Diwas’ with a series of activities focusing on passenger convenience, cultural experience, environmental stewardship, and community engagement.
Chef Saurabh Puri Launches Weekly Culinary Masterclass Series at Goa Dabolim Airport
Goa Dabolim Airport hosted an exclusive Culinary Masterclass on August 21st, 2025, featuring renowned Chef Saurabh Puri. The event marks the beginning of a weekly Thursday culinary series curated to elevate the passenger experience through gourmet engagement.
Hyderabad Airport Introduces Therapy Dogs to Comfort Passengers
Rajiv Gandhi International Airport (RGIA), Hyderabad, has launched a therapy dog program, offering travelers stress relief and joyful interactions before their flights.
