TechPulse

GoaOnline Crosses 9.34 Lakh Digital Service Deliveries, Reinforcing Citizen-First Governance


Panaji, June 2025: Goa’s commitment to accessible, transparent, and efficient governance has found a powerful expression in GoaOnline, the state’s unified digital services platform. Under the leadership of Hon’ble Minister Shri Rohan A. Khaunte, the Department of Information Technology, Electronics & Communications (DITE&C) is driving Goa’s digital transformation through GoaOnline, a unified platform that brings government services to citizens’ fingertips

As of June 2025, GoaOnline has processed over 9.34 lakh service requests across more than 30 departments, marking a clear shift to digital-first governance. With 200+ services digitized, citizens can now apply for certificates, licenses, and permits online, significantly reducing the need for physical visits.

Among the top-performing departments includes:

  • Revenue Department: 4.45 lakh applications completed, primarily for income and caste certificates.
  • Labour & Employment: 3.16 lakh successfully processed applications for labour registrations, licenses, and welfare services
  • GIDC: 75,800 digital services delivered, including land allotment, NOCs, and business permissions
  • Health Services: Over 36,300 online completions for birth/death certificates and medical NOCs

These figures represent completed service transactions, highlighting both the scale of adoption and the successful delivery of services across departments.

Shri Rohan A. Khaunte, Hon’ble Minister for ITE&C, has consistently emphasized the importance of technology as an enabler of transparency, speed, and citizen empowerment. Under his leadership, DITE&C has not only scaled digital service delivery but has also pushed for local innovation, interoperability, and integration of backend processes across departments.

“GoaOnline is not just a portal—it’s a promise of efficient governance, where technology bridges the gap between citizens and the state,” said the Minister during a recent interaction.

To ensure last-mile access, Gramin Mitra extends GoaOnline to rural households, delivering services like certificates and subsidies directly to citizens’ doorsteps.

The data speaks volumes: With 9.34 lakh applications processed out of 9.54 lakh applications received and a strong focus on transparency and compliance, Goa is emerging as a national model for digital governance

The Department of ITE&C continues to innovate, with upcoming plans to expand service categories, launch mobile accessibility features, and integrate emerging technologies like AI-based service recommendations and chatbot support.

Goa is not just catching up—it’s leading India’s digital governance movement. With GoaOnline, the state has shown that even the smallest state can set the biggest benchmarks.

TechPulse

Department of Information Technology, Electronics & Communications (DITE&C), Government of Goa Appoints Third Party Auditors to Audit State IT Projects


Altinho, May 15, 2025: In a strategic move to strengthen transparency and enhance the quality of IT and ICT project implementation, the Department of Information Technology, Electronics & Communications (DITE&C), Government of Goa, has empanelled to Third Party Audit (TPA) agencies for IT and ICT infrastructure projects in the state.

These agencies will function as independent auditors to review and assess the implementation of technology projects undertaken by various Government departments.

Their role includes evaluating compliance with standards, verifying performance, and ensuring that project objectives are being met effectively.

This empanelment is part of the Government’s broader objective to strengthen Goa’s IT ecosystem and promote the efficient use of digital tools in delivering public services. The focus is on ensuring transparency, improving service quality, and promoting accountability in the execution of IT initiatives.

All Government departments, corporations, and autonomous bodies have been notified and are encouraged to engage with the empanelled TPAs for relevant projects.

The Government of Goa continues to advance digital governance through structured, high-quality implementation and oversight, with the ultimate goal of improving public service delivery across the state.

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DITE&C, Goa Encouraging Youth Aspirations on National Youth Day


On January 12, National Youth Day, India honors the birth anniversary of Swami Vivekananda, a thinker, a dreamer, and a doer who believed in the limitless power of young minds. This year’s theme, “MYBharat-Viksit Bharat@2047 – By the Youth, For the Youth” resonates deeply, calling upon the future generation to envision and build a brighter, stronger India.

In Goa, this vision comes to life through a series of initiatives led by the Department of Information Technology, Electronics & Communications (DITE&C), Government of Goa, paving the way for youth to excel and empowering them to shape their own future.

One of the flagship programs of the DITE&C is the IT Knowledge Centres (ITKCs) initiative. While the empanelment of ITKCs is currently in process for this year, these centers have been key facilitators of digital education across Goa. They provide a range of courses, from basic computer literacy to advanced diploma programs. By making technology accessible and equipping youth with IT skills, ITKCs aim to lay the groundwork for a digitally inclusive Goa. Under the initiative of the Laptop Scheme for Meritorious Students of SC/ST, free laptops are provided to the top 10 meritorious Class X students (5 girls and 5 boys) from SC/ST communities in each taluka of the state to recognize and reward academic excellence among Goa’s youth. So far, over 300 deserving students have benefited from this program. Plans are underway to expand its reach to include students from EWS and OBC.

Understanding that innovation is essential for a developed society, the Department of ITE&C has launched initiatives such as the Goa Startup Yatra. This program connects college students with startup founders, industry leaders, and incubation heads, making entrepreneurship more accessible and inspiring them to aim high. By visiting various colleges across Goa, the Yatra serves as a guiding light for students to transform their ideas into successful ventures.

Building on this foundation, the Goa Startup Yatra Bootcamp offers a practical environment for aspiring entrepreneurs to learn about launching and growing businesses. These workshops, facilitated by seasoned mentors, merge theoretical concepts with practical application, nurturing a culture of innovation and resilience among Goa’s youth.

On this National Youth Day, as we embrace Swami Vivekananda’s vision of a confident, capable, and motivated youth, Goa is focused on supporting young people through the various initiatives of the Department of ITE&C, Government of Goa aimed at nation-building. As we look ahead to 2047, it is evident that today’s efforts will pave the way for a brighter and more inclusive tomorrow.