In the midst of ongoing flight disruptions, an IndiGo pilot’s compassionate in-flight message has captured widespread attention online. The video, shared by Pradeep Krishnan, shows the pilot addressing passengers directly, expressing empathy for the inconvenience caused by flight delays.
The pilot said, “I am sorry! I completely get how tough it is when a flight causes you to miss something important. I promise you, we’re not on strike. As pilots, we’re trying our best, and we want to go home too.”
He acknowledged the stress passengers were experiencing and highlighted the challenges faced by airline staff. “A lot has been happening in the last few days, and my heart goes out to everyone who’s stuck or stranded. Our flight into Coimbatore was delayed too, and I’ve seen all the videos of people getting upset and angry. But I just want to appreciate my passengers flying into Coimbatore. They were so patient and supportive,” the pilot added.
In his Instagram post, the pilot also urged travelers to show patience and understanding towards ground staff, who are working tirelessly to manage the situation. “Please be kind to our ground staff. They are trying their best to get you home,” he wrote, ending with a message of hope that the airline team will bounce back soon.
This moment of honesty and empathy has resonated with travelers and social media users alike, highlighting the human side of aviation and the challenges faced by airline crews during operational disruptions.
Air India has officially announced the resumption of its non-stop operations to mainland China, nearly six years after services were halted. Beginning 1 February 2026, the airline will operate four weekly flights between Delhi and Shanghai (PVG), marking a major milestone in restoring India–China air connectivity.
The flights will be operated using Air India’s modern Boeing 787-8 aircraft, equipped with 18 fully flat beds in Business Class and 238 comfortable seats in Economy Class. Shanghai now becomes the 48th international destination served by the Air India group.
In addition, Air India has revealed plans to launch a Mumbai–Shanghai non-stop service later in 2026, pending regulatory permissions.
A Major Step Forward for India–China Connectivity
The resumption follows new diplomatic agreements that restored suspended air links between the two nations. Air India originally launched non-stop flights to mainland China in October 2000, and this relaunch reflects renewed confidence in business, tourism, trade, and academic exchanges.
Air India CEO & MD Campbell Wilson called the move a symbolic reconnection of two ancient cultures and fast-growing global economies. He stated:
“This resumption is more than a route launch. It is a bridge between two great, ancient civilisations and modern economic powerhouses. We are happy to reconnect one of the world’s most vital air corridors, enabling travellers to pursue opportunities in business, trade, healthcare, education and culture — with warm Indian hospitality that defines Air India.”
Flight Schedule: Delhi (DEL) – Shanghai (PVG)
Effective 01 February 2026
Flight No.
Sector
Departure
Arrival
Days
AI352
Delhi–Shanghai
1200 hrs
2020 hrs
Tue, Thu, Fri, Sun
AI351
Shanghai–Delhi
2200 hrs
0315 hrs (+1)
Tue, Thu, Fri, Sun
Bookings are now progressively opening across Air India’s channels — website, app, sales offices, contact centre, and travel agents worldwide.
The airline expects that the restored route will help strengthen ties in pharmaceuticals, technology, education, finance, and tourism, contributing to deeper socio-economic exchanges.
As Ganesh Chaturthi celebrations begin to light up homes and hearts across Maharashtra, regional airline FLY91 is stepping up to ensure smooth travel for thousands. The Goa-based airline has announced additional flights on its increasingly popular Pune-Sindhudurg-Pune route to cater to the sharp spike in passenger demand during the festive period.
The new flights will operate on August 24, 29, 31, and September 5 and 7, offering greater flexibility and travel options for families heading back to their native places for the Ganpati festivities.
“Ganesh Chaturthi is a special time for our customers, with many travelling to be with family and friends,” said Manoj Chacko, Managing Director and CEO of FLY91. “By adding extra flights on our Pune-Sindhudurg-Pune route, we aim to give passengers greater flexibility and more options during this festive period.”
Ganesh Chaturthi, one of Maharashtra’s biggest festivals, sees a massive influx of travelers from cities back to their hometowns. Sindhudurg, known for its rich cultural heritage and coastal beauty, becomes a key travel hub during this time.
This move follows FLY91’s earlier additions to its schedule during the Independence Day long weekend, where it added flights on August 14, 15, and 18 on both the Pune-Goa-Pune and Pune-Sindhudurg-Pune sectors. These strategic enhancements underscore the airline’s agility in responding to peak travel demands.
Headquartered in Goa, FLY91 is focused on enhancing regional connectivity, especially linking tier 2 and tier 3 cities. With eight domestic destinations currently in its network, the airline connects four key cities in Maharashtra alone: Sindhudurg, Jalgaon, Solapur, and Pune.
June 20, 2025 | New Delhi – In a solemn move that underscores the profound impact of recent events, Air India has officially retired flight number AI171, following the tragic crash on June 12, 2025, involving its Ahmedabad to London Gatwick service. The devastating incident claimed the lives of all 241 passengers and crew on board, along with several others on the ground, sending shockwaves across the nation and the global aviation community.
In adherence to international aviation protocol and as a gesture of respect and remembrance, Air India has decided to permanently retire the AI171 designation. This practice, though symbolic, is common among global carriers following major air disasters, aimed at acknowledging the emotional weight attached to a flight number associated with loss.
“This decision reflects both our sorrow and our solidarity with the families of the victims. Retiring the flight number is a mark of reverence, not just policy,” an Air India spokesperson said.
New Flight Numbers for the Ahmedabad–London Route
Despite the tragedy, the Ahmedabad to London Gatwick route remains operationally important. To ensure continuity while also allowing emotional distancing from the traumatic event, Air India has reissued new flight identifiers:
AI159 will now serve the Ahmedabad → London Gatwick route
AI160 will operate on the return leg from London Gatwick → Ahmedabad
The change comes into effect immediately and will be reflected in all booking systems and travel documentation moving forward.
Industry Norms and Emotional Sensitivity
Retiring a flight number after a catastrophic event is not just protocol—it is a recognition of the collective grief and trauma experienced by the families of victims, the airline staff, and the wider public. Similar steps have been taken in the past by global airlines following high-profile accidents, including those involving Malaysia Airlines (MH370), Air France (AF447), and others.
“For crew members, passengers, and loved ones alike, the memory of a tragedy is often triggered by something as simple as a number,” said an aviation psychologist consulted by The Goan Post. “This is a small but significant step in the healing process.”
Investigation Ongoing
As international aviation authorities continue their joint investigation into the cause of the crash, Air India has reiterated its full cooperation and commitment to the highest standards of safety, transparency, and accountability.
The airline has also established support centers for the families of the victims, providing counseling, financial assistance, and regular updates as the probe progresses.
A Nation Mourns
The loss of AI171 has left an indelible mark on Indian civil aviation history. Tributes continue to pour in from across the globe, and memorials are being planned in both Ahmedabad and London to honor the lives lost.
As the airline and the nation continue to grieve, the retirement of AI171 stands as a symbol of remembrance, respect, and the enduring importance of passenger safety in the skies.
In a remarkable achievement, IndiGo, India’s largest airline, has surpassed Delta Air Lines to become the world’s most valuable airline, with a market capitalization of $23 billion ¹. This milestone marks a significant turning point for the Indian aviation industry, showcasing the country’s growing influence in the global market.
Key Factors Behind IndiGo’s Success Several factors have contributed to IndiGo’s remarkable success:
Lean Cost Structure: IndiGo’s low-cost carrier model has enabled the airline to maintain competitive ticket prices while ensuring efficient operations ².
Smart Fleet Expansion: The airline’s strategic decision to add new-generation aircraft has boosted fuel efficiency and reduced maintenance costs ².
Robust Market Share: IndiGo’s dominant position in India’s domestic air travel market, with a 60% share, has provided a solid foundation for its growth ³.
Aggressive Expansion: The airline’s plans to strengthen its international footprint with new routes to Europe, Asia, and the Middle East are expected to drive further growth [2).
A New Era for Indian Aviation IndiGo’s achievement sends a strong message about India’s economic trajectory and its increasing influence in global industries. As the Indian government continues to support the aviation sector through initiatives like the UDAN scheme, Indian airlines are poised to play a more significant role in the global market
