Altinho, February 17, 2026: The Goa Government has introduced Goa’s Digital Assistant – an AI-powered Chatbot (Beta version) designed to enhance citizen service delivery and simplify access to government services. The initiative has been launched by the Department of Information Technology, Electronics and Communications (DITE&C) in collaboration with Goa Electronics Limited.
The AI Chatbot has been developed to make government services easy to understand, easy to access and easy to use. Acting as a single digital assistant, it enables citizens to interact with Goa Online Services through simple, conversational language, eliminating the need to navigate complex portals or make physical visits to government offices.
The chatbot is expected to streamline user experience by guiding citizens through service-related queries, procedures and documentation requirements in a structured yet user-friendly manner. By integrating artificial intelligence into public service delivery, the Goa Government aims to improve efficiency, accessibility and responsiveness in governance.
The launch of the Beta version marks a step forward in Goa’s digital transformation journey, reflecting the state’s commitment to leveraging technology for smarter governance and enhanced public engagement.
