Written by Intern Rency Gomes || Team Allycaral
Sam Altman-led OpenAI is experiencing a significant user backlash after the company agreed to let the US Department of Defense deploy its AI models on a classified government network. According to tracking sites cited by Forbes, over 1.5 million users left ChatGPT in under 48 hours following the announcement.
The move follows Anthropic’s refusal to provide unrestricted access to its AI models to the US government, which drew praise from some users who subsequently began switching to Anthropic’s Claude chatbot.
OpenAI later clarified that it was revising its agreement with the Pentagon to address public concerns over AI-based surveillance. CEO Sam Altman confirmed that the company worked with the Pentagon to clarify the language of the deal.
The backlash was further fueled by concerns about OpenAI’s contracts with Immigration and Customs Enforcement (ICE), a reported $25 million donation from OpenAI president Greg Brockman to MAGA Inc., and the Pentagon deal itself.
In response, OpenAI outlined options for users to export or delete their ChatGPT data. Users can export their stored memories and context for transfer to other AI services, including Anthropic’s Claude, following the company’s detailed instructions.
Anthropic has provided guidance on moving stored ChatGPT information into Claude, enabling users to preserve personal preferences, past instructions, and contextual data from prior interactions.
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